Featured Events

Current Events

Past Events

Case Merge Premium Office Hours Live App Demo

What’s new with Case Merge Premium?

Watch our Director of Product, Howard Yermish, and Product Manager, Joseph Reale, as they dive into enhancements to the duplicate detector, and offer tips and tricks on getting the most out of Case Merge Premium.

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Webinar: Reach Service Cloud Nirvana in 5 Steps Live App Demo

Learn to empower your service agents to deliver next level support using Salesforce Service Cloud and the Case Management Power Pack.

We will look at the full case lifecycle and demonstrate how to increase agent productivity, improve response time and shorten time to resolution, all while improving the accuracy of your metrics and collecting feedback from your customers.

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Webinar: Yes, Your Salesforce Community Can Do That Live App Demo

Watch as we show you how customizable Salesforce Community Cloud templates can be for your organization.

Our 5x Salesforce Certified Consultant, Liz Gibbons and Dir. of Customer Success, Howard Yermish share success stories from customers, and show you how the Customer Service templates in Community Cloud can be built to fit your team’s needs.

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Webinar: Your Service Apps in Lightning Experience Live App Demo

Watch as we demonstrate new Lightning Design updates for some of the highest-rated Customer Service apps on the AppExchange.

You'll learn how new user interface improvements can help you and your service organization be more productive and deliver world-class service.

Get a first-hand look at Lightning updates for:
- Case Flags
- Case Merge Premium
- Case Split
- Signature Slayer

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