Make your service organization more efficient and empower agents to deliver great service!
Email to Case Premium saves time and streamlines the Salesforce Service Cloud® user experience by consolidating 4 operations into 1 step.
With Email to Case Premium, you'll save money by increasing agent productivity and being more efficient.
In just one step, agents can:
Add a Comment
Update High-touch Case Fields
Send an Email
Ready to make your service organization more efficient?
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But don't just take our word for it
Increased Productivity and Agents Love it
With every email communication automatically added to comments, there is no more cutting & pasting, saving agents time and ensuring that all of the activity in the case in contained in notes.
Absolutely a MUST for Customer Service Organizations
This app is a must have for customer service organizations that are looking for efficiencies. Stores attachments from inbound emails at case level. Centralization of case comments/emails eliminates jumping around, piecing together the overall life of the case.