Make your service organization more efficient and empower agents to deliver great service!

Email to Case Premium saves time and streamlines the Salesforce Service Cloud® user experience by consolidating 4 operations into 1 step.

With Email to Case Premium, you'll save money by increasing agent productivity and being more efficient.

In just one step, agents can:

Add a Comment

Update High-touch Case Fields

Send an Email

Add Attachments

How much can you save by being more efficient?

Calculate my Savings

But don't just take our word for it

Email to Case Premium review

Mike Carter
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Increased Productivity and Agents Love it

With every email communication automatically added to comments, there is no more cutting & pasting, saving agents time and ensuring that all of the activity in the case in contained in notes.

Email to Case Premium review

Kathleen Nault
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Absolutely a MUST for Customer Service Organizations

This app is a must have for customer service organizations that are looking for efficiencies. Stores attachments from inbound emails at case level. Centralization of case comments/emails eliminates jumping around, piecing together the overall life of the case.