Email to Case Premium, commonly referred to as E2CP, extends and enhances the basic functionality of salesforce.com's standard Email to Case offering with a more effective solution for managing cases.
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Apps for Salesforce by Internet Creations
Emerge as an expert in customer satisfaction! Simple Survey for Salesforce makes it effortless for your customers, partners, and employees to provide you with feedback on their experience with your service.
Case Flags is a purpose-built add-on for Salesforce that helps you monitor your organization’s response times with cases, at a glance, via color coded flags. Case Flags provides real-time visibility to cases requiring responses to customers.
Bring the speed and usability of desktop quoting software right to Salesforce! Rapid Products is an ultra-native app for Salesforce that makes quick work of following best practices around Quotes and Opportunities.
Make it easy to keep cases on topic! When you install Case Split and follow a "one issue per case" policy, your service department operates more efficiently.
Case Merge Premium is a purpose-built add-on for Salesforce that allows authorized users to find duplicate cases and merge them together. Case Merge Premium provides a seamless experience both pre-merge and post-merge
We have set our sights on what might be the last pen-and-paper process for some organizations: the check-in process.
Eliminate pesky image attachments like Facebook, Twitter, and LinkedIn icons that are stored on cases and emails.
Internet Creations apps are built entirely on the Salesforce Platform and are 100% native.
Learn more about our apps for Salesforce by attending one of our live demos.
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