Lightning Experience Page Layouts

Lightning Experience Page Layouts

Case Merge Premium comes packaged with two Lightning Components.

  • Duplicate Detector to find and merge cases that match the duplicate criteria you defined in setup.
  • Merge with Recent Cases will allow you to merge with recently viewed cases.

User-added image

 

To add these Lightning Components to your page layout:

  1. Navigate to Setup | User Interface | Lightning App Builder.
  2. Click Edit next to the Lightning Page for your Case Record Page.
  3. On the edit page, scroll to the bottom of the left-hand panel and double-click "Case Merge Premium" under the Custom - Managed section.
  4. Drag each component to the position where you want it on the screen.

Note

  • These Lightning Components apply specifically for those working within the Lightning Experience and are not available in Salesforce Classic.
  • My Domain must be enabled in order to use this Lightning Component.


User-added image

 
© 1996-2021 Internet Creations. All rights reserved.
Powered by the salesforce platform